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Bondage Gear |
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Fetish Wear |
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Sex Toys |
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| Returns, Exchanges and Defective
Merchandise |
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Returns |
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Government health regulations prohibit
us from reselling certain items because of the possibility of the
transmission of diseases and infections. Therefore any items that
may have come in contact with bodily fluids such as salvia, semen,
urine, blood or any other secretions, once shipped, can not be
returned. |
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Non-Returnable items include the following: |
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Dildos, vibrators, butt plugs, anal
toys, bullets and any other item intended to be inserted in the anus
or vagina..
•
Condoms, cock rings, chastity gear, ball
stretchers, nipple clamps and any other items used on the genitalia.
•
Mouth gags or ring gags or items
intended to be inserted into the mouth.
•
Hoods with breathing tubes that insert
into the nostrils.
•
All Undergarments like bras, panties and
jockstraps.
•
Suction or pumping gear like cupping
sets, penis pumps and breast/nipple cylinders |
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Any other item not listed above and
unused may be
returned within 30 days from receipt of your order for a full refund
of the merchandise price or a store credit. Shipping charges
will not be refunded. |
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If you would like to return an item,
please contact customer service to make arrangements.
Click
Here |
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Exchanges |
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Any item may be returned for an exchange within 30 days except items
list above as "Non-Returnable". If it is a "Non-Returnable" item and
the need for exchange is due to an error on our part (i.e. wrong
size, color or item), then we may request that you send it back to
us for exchange and we will then provide you with a credit in the
amount of the actual return shipping or at our discretion, we may elect to send you the
correct item as ordered without requiring that the wrong item be
returned.. |
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If you need to exchange and item, please contact
customer service to make arrangements.
Click Here |
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Defective Merchandise |
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Any item delivered with a defect in workmanship may be returned
within 90 days for replacement, repair or a store credit. Upon receipt of the item,
we will inspect and test the item to make sure that the workmanship
defect is genuine. We will issue a store credit to your
account for the actual cost of return postage.
If you return a defective item, the item
will be exchanged for the exact same item. On occasion we may issue
a credit or full merchandise refund at our discretion. |
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If you have a defective item that you received from
us, please contact customer service.
Click Here |
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