Reputation:

The BDSM store is one of the industry leaders when it comes to bondage gear, bdsm equipment, fetish apparel and sex toys. Since 1997, we have been serving the needs of those in the fetish community looking for high quality, innovative products. Our name is respected worldwide among BDSM enthusiast as a source of high quality gear.

Selection:

The BDSM Store currently offers over 2300 different products that appeal to those looking to add some spice to their sex lives. We maintain a huge inventory high quality products ready to be shipped worldwide. The BDSM Store also works with producers, studios and models with the industry so that items you see in pictures and films are the same items we sell.

Price:

BDSM Enthusiasts might be classified as wild and crazy, but that does not mean they are irresponsible and willing to over-pay when indulging their sexual fantasies. At the BDSM Store our pricing is competitive with the other industry leaders. Even our exclusive products are priced as though they were also offered by our competition. We believe that by offering a quality product at a fair price, you can build customer loyalty and confidence.

Customer Service:

Earning the respect of our customers is very important to us and part of our ability to earn that respect comes from providing excellent customer service. For affiliates, working with a site that understands that you have to provide excellent customer service is very important because often it is a reflection of your business sense as well. At the BDSM Store, we work hard everyday to make sure every customer is a satisfied customer.

Privacy:

Privacy is one of the most important aspects of our business. Some of our customers are fairly open to others about there interest in BDSM. Some of our other customers keep their interest a closely guarded secret.  We understand that whether or not our customers decide to disclose to others their interest in BDSM is a choice solely to be made by them. So in order to leave that choice to our customer, we ship every order discreetly.  In addition, we do not ever sell, trade or rent our customers information with any third party.

Guarantee:

Nothing is worse then receiving a broken product. At the BDSM Store, it is a seldom occurrence but when it does happen and a customer notifies us of the problem, we work quickly to get a replacement to the customer so that they can enjoy their purchase as they intended to. Taking care of our customers is why since 1997 we have grown to become an industry leader.